PRIVACY POLICY
November 2023
1. Basics
This Privacy Policy applies to all persons using the services of ARTIO OÜ (reg.no. 16157190) with registered office in Tallinn and business address FR Fahlmänni 5, Tallinn 10125 (hereinafter: “ARTIO”). We hereby inform you about the type, scope and purpose of the collection and use of your personal data by our company. We respect your privacy and endeavor to strictly comply with the legal requirements for the processing of your personal data (EU Regulation No. 679/2016 (GDPR), DSG 2000, DSG 2018 and TKG 2003). All your personal data will be processed on this basis.
The controller responsible for data processing is ARTIO OÜ (reg.no. 16157190)
Our data protection coordinator is Ms. Mag. a Eva Maria Schrittwieser, MBA.
By using our services and granting consent in accordance with this declaration, you confirm that you have reached the age of 14 and are in a position to give valid consent, or that you already have effective consent from your legal guardian or custodian.
2. Information pursuant to Art 13 GDPR
Your personal data, in particular
- Your master data (surname, first name, address, e-mail address, telephone number),
- the data in travel documents (passport number, passport data, date of birth, issuing authority, duration),
- Data in hunting law documents;
- the data on payment type and in connection with payments, in particular with EC cards, credit cards and bank cards,
- the destinations, hotels, length of stay, contact persons, conditions, special services, health data, frequent flyer number, and
- special categories of data such as health data and data on special needs and marriage/partnership,
are required for our services.
This includes, in particular, bookings of trips, guides, tourist guides, hotels, gastronomy, rental vehicles, transfers, registrations, insurance, events, tours, accreditations, vouchers including customer creation, invoicing and their verification (B2B, B2C, FIT), ticket bookings, hotel bookings, etc.
This data is therefore stored and processed by us for these purposes and, if necessary, transmitted to third parties – including service providers in third countries as processors for travel bookings, software and agency services, and in particular to hunting providers.
The legal bases for these data processing processes are
- the fulfillment of our pre-contractual and contractual obligations towards you,
- consents obtained from you, statutory, contractual or other legal obligations on our part (e.g. documentation rights and obligations under accounting, tax and customs law, contracts, reporting, legal disputes) as well as § 96 TKG and
- our legitimate interests (e.g. the improvement of our customer service, including in the area of direct advertising or the protection of our own legal interests).
The duration of storage is determined by the duration of our business relationship, the consent you have given and, in addition, by the statutory retention obligations and legal obligations applicable to us. We emphasize that in the case of regular cooperation for our best possible customer service, we strive to know your customer wishes already communicated to us so well that we can satisfy you continuously and permanently.
3. Our websites
By accessing our website
http://www.artio.style
your access data is automatically collected and stored. This access data may include in particular the page accessed, the files viewed, the date and time of access, the IP address of the user, data of the accessing computer, in particular the browser and operating system, as well as the data volume and the notification of successful access. This access data is used by us for internal statistical purposes to ensure the security of our offer and to optimize the offer. If an unlawful act is suspected, the access data is analyzed to preserve evidence.
By entering your personal data in one of our contact forms, you consent to the transmission to and storage and processing by us for the duration of the processing of this specific request. This applies in particular to your inquiries via contact form, chat and e-mails that you send us. We need this data to process your request and in these cases we also store your IP address for the purpose of preserving evidence. The data will be stored for as long as this is necessary to answer any additional or subsequent questions you or we may have.
If you create a web account with us, we will make your contract data available to you online. You keep your access data safe and ensure that no unauthorized persons have access to the account. We accept no liability whatsoever for unauthorized access that is attributable – even if only in part – to misconduct on your part.
Your account data is only transmitted via an encrypted internet connection (https). We accept no liability for the loss of data or access to your data by third parties if we have complied with the security measures required according to the state of the art.
The legal bases for this data processing are your consent, our pre-contractual and contractual obligations towards you, our legitimate interests and legal obligations of all kinds and § 96 TKG.
4. Newsletter
You are free to subscribe to our newsletter. The registration, for which you must provide your e-mail address and give your consent to receive the newsletter, can only become effective when you confirm a registration link that you receive by e-mail. In order to be able to provide you with targeted information in the newsletter that is of particular interest to you, we allow you to provide information on specific interests, key dates, locations, regions and the like when you register.
In every newsletter you receive, you will find all the information you need to unsubscribe from the newsletter. For more information about our newsletters, please contact us at
dsgvo@artio.style
We will be happy to help you.
The content of our website has been carefully prepared and checked several times, but we accept no liability for the topicality, accuracy and completeness of the information provided. Claims for damages due to the use or non-use of the information or due to the use of incorrect or incomplete information are excluded. All offers are subject to change and non-binding. We reserve the right to change, supplement or delete the offer or parts thereof without prior notice or to temporarily or permanently cease publication of the website.
The content and programming of our website are protected by copyright and ancillary copyright. Any duplication – including excerpts – and public reproduction, in particular the copying of texts, graphics and photos, is prohibited without our prior written consent.
5. Transmission to third parties / obligations of processors
We may process your personal data under certain circumstances
- within the Group, taking into account the permitted uses,
- to processors (e.g. for our electronic advertising in the form of newsletters) who have undertaken to comply with the applicable data protection standards, or – to third parties who must be involved in the provision of the services requested by you (e.g. overseas booking processes of all kinds). If compliance with European data protection standards is not possible – for example, because standard contractual clauses, adequacy decisions or certifications are not guaranteed in a specific case – we will inform you in good time and also obtain the necessary consent from you. For further information please contact us at
dsgvo@artio.style
6. Cookies and tracking services
We use cookies, which are small text elements that are used to store information in web browsers. Cookies are recognized the next time you visit our website and make a significant contribution to speeding up loading processes and making the use of our services more convenient for you. The information recognized and stored by cookies is used to recognize you, but also to analyze your user behavior. They are stored on the server of the respective provider, who has undertaken to us as a processor to comply with the applicable data protection standards.
After you have visited our website, cookies remain stored on your end device unless you refuse this from the outset or actively delete cookies. Actively deactivating cookies may impair the functionality of our websites for you. You can also prevent the storage of cookies by setting your browser software accordingly. However, we would like to point out that in this case you may not be able to use all the functions of our website. You can also prevent the transmission of the data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plug-in available on the google.com website. However, the plug-in is only available for certain browser programs.
We may also use third-party content on our website in order to make our Internet presence as informative and convenient as possible for you. This includes, for example, Google Maps, RSS feeds or YouTube. These third-party providers receive your IP address for technical reasons. We have no influence on the use of this data by the third-party provider. In this regard, we refer to the data protection declarations of the respective providers.
We may use Google Analytics, a web analytics service provided by Google Inc. 1600, Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Google Analytics uses cookies. The information generated by the cookie about your user behavior is usually transferred to a Google server in the USA and stored there. Your IP address will be shortened beforehand within the European Union and thus anonymized or at least pseudonymized.
Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.
Google uses this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. In this context, please also note Google’s privacy policy, in particular the one under the following two links
retrievable information:
We may use Facebook social plug-ins from the social network Facebook, operated by Facebook Ireland Limited, 4 Grand Canal Square Dublin 2, Ireland, and Facebook Inc, 1601 S. California Avenue, Palo Alto, CA 94303, USA. These plug-ins are buttons that Facebook uses to measure who visits our website. If the visitor is also registered with Facebook as a user and logged in, further information is also stored by Facebook.
Facebook receives your IP address for technical reasons. We have no influence on the use of this data by Facebook. In this regard, we refer to Facebook’s privacy policy, in particular the information available at the following link:
You will also find information on how to block Facebook social plug-ins with your browser.
7. Contact
You can request information about your personal data stored by us free of charge at any time. As the data subject, you also have the right to revocation, information, deletion, correction, restriction and transfer of your personal data, provided that we are not subject to a statutory retention obligation.
For further information on your rights as a data subject, please contact us at dsgvo@artio.style ,our data protection officer Mag. a Eva Maria Schrittwieser, MBA.
8. Miscellaneous
We have implemented organizational and technical protective measures, which we evaluate on an ongoing basis and adapt as necessary, in order to protect your personal data stored and processed by us.
We reserve the right to amend this privacy policy at any time and to adapt it to new developments. The new version applies from the time it is made available on our website. The current version of the privacy policy is available at any time on the website at www.artio.style available, our imprint under www.artio.style/en/imprint
